Support

Questions, answered.

The things people actually ask. If yours isn't here, it's one email away.

Do I need an account to use Cashé?+

No. You can capture, search, and organize entirely on-device without signing in. An account — through Sign in with Apple — only matters when you want your ideas to sync across devices or you subscribe to Pro.

Why is Pro sold on the web?+

Buying Pro here, through Stripe, is what keeps a one-person app funded and updated. Your Pro features unlock in the app the moment the purchase clears, on every device you're signed in on.

Does Cashé have voice capture?+

No — and that's deliberate. Capture is typed or photographed. Both are instant and reliable without transcription getting in the way. If that changes, it'll be because it earned its place, not to pad a feature list.

How do I cancel, and does it follow me across devices?+

Manage or cancel anytime from your account on this website — no calling, no dark patterns. Your subscription is tied to your Apple ID, so it applies everywhere you sign in, and cancelling leaves your Pro features active until the period you paid for ends.

What is the Claude MCP connection?+

Cashé speaks the Model Context Protocol, so you can connect it to Claude and talk to your own idea library — ask what you've been thinking about, pull threads together, draft from your captures. It's free for everyone, not a Pro feature.

Who can see my ideas?+

Only you. Captures live on your phone first. When they sync, they land in an account only you can open — the server has no way to hand your ideas to anyone else. Nothing is sold, shared, or used to train a model. See the privacy page for the full detail.

I want a refund.+

Email me. If Cashé Pro isn't doing what you hoped in the first couple of weeks, I'd rather refund you than have you feel stuck — just reach out and tell me what happened.

Still stuck? Reach a real person.

That real person is me — I read and answer every message.

Email support